Go2 Firearm Safety, Inc. Shopping Cart Policy Effective Date:
The Shopping Cart Policy is used for any and all websites owned and operated by Go2 Firearm Safety, Inc. a Virginia based corporation. Mailing address P. O. Box 68820 Virginia Beach, Virginia 23471.
1. What Type Of Information We May Collect
Go2 Firearm Safety, Inc. does not require you to provide us with personally identifiable information to utilize this Site and or any other Sites. However, if you choose to participate in certain activities offered on the Sites, we may ask you to provide us with what is generally called "personally identifiable" information that may be your name, email address, postal mailing address, and home/mobile telephone number, etc.
In addition, you as the user(s) may have the option of providing us with variable types of demographic information about yourself or your household. Information such as age, gender, household income, interests, zip code, and state.
- Make purchases
- Inquire about purchases
- Redeem coupons
- Display coupons
- Register with us as a user, affiliate, subscriber, newsletter, email list
- Use our Sites to create and sync shopping lists
- Invite others to share your shopping list
- Interact with advertisements on our Sites.
- Communicate with our customer service team for support
- Participate in certain programs, offers, and promotions
- Use our referral service to tell your friend(s) about our coupon
- Register a retailer loyalty account or similar retailer identifier with us
- Register or interact with us via Social Media like Facebook Connect, Twitter, etc.
Additionally, when you download and install a coupon, toolbar, or mobile applications on your computer or other device, we collect information about that device that helps us manage our products and services and detect and prevent coupon fraud.
Cookies & Web Beacon Information:
When you visit the Sites, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer. We use both session cookies and persistent cookies. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Sites. These persistent cookies can be removed, but each web browser is a little different. Please review your browser’s Help menu to learn how to modify your cookies setup or you may opt out from utilizing this Sites shopping cart or Site. Our Sites also may use web beacons (also known as clear gifs or pixel tags), which are tiny graphics with a unique identifier that are placed in the code of a webpage.
Automatically Collected Information Is Automated:
When you use the Sites or open one of our emails, we use technology (including web beacons and cookies, IP addresses, unique device IDs, user IDs, and log files) to automatically collect non-personally identifiable information including:
- Coupon activity (including requesting, printing, and saving to a loyalty account)
- Application activity -such as searches performed and features accessed
- Web browser type
- The website that referred you to us
- The web pages you viewed on the Sites and the movement made on them
- The advertisements you viewed and clicked on the Sites
- The dates and times that you visited the Sites
- Length of time on page and on site
We may link automatically collected information to personally identifiable information you submit while on the Sites when you are logged in or in connection with a service you have requested. For example, if you sign up for our Coupon, we will store your user ID together with your email address so that you can manage and (if you chose to) share your shopping list.
If you choose to use our referral service to tell a friend about our coupons, we may ask you for your friend’s name and email address. We will use the information you provide to automatically send your friend a one-time email inviting him or her to view the coupon you recommended. We delete the email address shortly after fulfilling your request and do not share it with any third party.
If you use our Free Coupons website, we will collect and store for you the items you put on your list. We also may use that information to serve you tailored advertising, coupons or other content. If you choose to invite someone to share your shopping list, we will ask you to provide us with that person’s email address in order to send them your invitation. We store this information in order to administer the list sharing feature, but we do not share it with any third party.
Use of the Sites, including our mobile application, may include location-based services. If you use those services, we may receive information about your location which we may use to send you geographically relevant promotions or advertisements.
Analytic Data Tools:
Promotions, Drawings, & Contests:
From time to time, we may sponsor sweepstakes, contests, other promotions or surveys. Personal information may be required as a condition of participation for purposes of verifying entrants’ identities, notifying winners and fulfilling prizes. We will not use or disclose any such information unless we receive your consent to do so. If we engage a third party to assist us in administering a promotion or fulfilling prizes, this information will be disclosed to that third party.
2. How We Use Your Information
We use all of the information that we collect from your use of the Sites, any information you provide when you register with us, and information provided to us by third parties as described below. The following are the ways we use information we collect:
- Operate, maintain, deliver, and communicate with you about the coupons, advertisements, content, and promotional offerings found on the Sites
- Process and record coupon requesting and redemption activity
- Manage and store shopping lists
- Monitor the effectiveness of marketing campaigns
- Aggregate usage metrics (such as total number of visitors to the Sites and pages viewed, application usage and downloads, and interaction with advertisements)
- Understand usage trends and preferences
- Improve the way the Sites work and look
- Improve our marketing and promotional efforts
- Provide you with a personalized experience on the Sites (such as recognizing your system so that you will not have to re-enter information during your current or future visit to the Sites)
- Provide you with custom, personalized coupon promotions and advertisements on and off our Sites
- Create new features and functionality
- For other non-marketing or administrative purposes (such as customer service purposes)
- We also may use the device information to provide targeted ads to you based on your printing and redemption activity
3. When We Share Information
Personally Identifiable Information:
We do not share personally identifiable information with our Affiliates or other third-parties for their marketing or promotional uses except as part of a specific program or feature that you have chosen to participate in. For example, we offer coupons on our Sites that require you to fill out an advertiser survey in order to receive the coupon. If you choose to participate in the survey, then we will share the information you provide with the advertiser who provided the survey. You may be given the option to register with the website of one of our Affiliates, or sign up for an Affiliate’s newsletter. If we manage the website for the Affiliate and you choose to register or sign up with that Affiliate, then we will share the information you provide with that Affiliate. In addition, we may use your personally identifiable information for the purpose of obtaining associated non-personally identifiable information from third parties, but we do not permit those third parties to use your personally identifiable information for any purpose other than providing us with associated non-personally identifiable information.
Non-Personally Identifiable Information:
We aggregate non-personally identifiable information (such as age, gender, household income, interests, zip code, state, coupon print and redemption data, and other automatically collected information that does not personally identify you) and share such aggregated information with our Affiliates in order to help them improve the marketing of their products and services. We may also share such non-personally identifiable information with our Affiliates when you interact with our promotional content on their websites. An Affiliate may match the non-personally identifiable information we provide with personally identifiable information you have previously provided to that Affiliate. For instance, if you have signed up for a loyalty account from one of our Affiliates, such as a grocery retailer, and request that our coupon be saved to that loyalty account, we will provide the Affiliate with the coupon and other information necessary to fulfill your request. The Affiliate will then match the information with your loyalty account which may contain your personally identifiable information. We also may share such non-personally identifiable information with third-party ad servers, ad networks, and data exchanges (“Ad Partners”) so that they can tailor their advertisements to your apparent interests and deliver those advertisements to you while you are either on our Sites or on third-party websites. For example, if you print car wash coupons, then an Ad Server may conclude that you have a car and display a car care or service advertisement instead of a random advertisement. In addition, Ad Partners themselves use technologies (such as cookies, pixels, and beacons) to collect information about your browsing behavior on our Sites which they may match with information they have previously collected (including personally identifiable information you have provided to them). However, we do not share personally identifiable information with Ad Partners, and we do not permit Ad Partners to collect personally identifiable information about you on our Sites.
We may share information about you if required to do so by law or in the good-faith belief that such action is necessary to comply with local, state, or federal laws or to respond to a court order, judicial or other governmental subpoena or warrant, or in the event of bankruptcy proceedings. We also reserve the right to share information that we believe, in good faith, is appropriate or necessary to take precautions against liability, protect us or our Affiliates from fraudulent, abusive, or unlawful uses, investigate and defend ourselves against any third-party claims or allegations, assist government enforcement agencies, protect the security or integrity of the Sites, and to protect our rights, property, or safety and those of our Affiliates and others.
In the event that we are acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control.
4. Your Choices
If you are registered with us, you may modify, correct, or delete your personally identifiable information and preferences at any time by going to our website or by contacting us. We will respond to you within 30 days from the date you contact us.
To protect your privacy and security, we require you to enter your email address and password before allowing access to your account on the dashboard. Login is required. Multiple attempts with the wrong email and or password may block you from accessing the dashboard. If this occurs, you will be able to select the ability to change password.
If you no longer wish to receive weekly coupon email alerts and other special offers from us you can opt-out by either following the instructions included in each email, changing your preferences by opting out.
Please note, we do not control communications between you and Affiliates or other third parties. Please refer to such third party in order to determine their opt-out procedures.
5. Facebook Connect
You may be given the opportunity to register with us via Facebook Connect. We will collect and store the information you provide us through Facebook Connect (including personally identifiable information) with any other registration information you provide us. Disabling your Facebook Connect may or may not terminate your account with us.
6. Community Forum
7. Our Commitment to Data Security
The Sites incorporate physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information. Additional security measures, such as Secure Sockets Layer (“SSL”) or other technology, will be used if you engage in financial transactions on our Sites. However, as no security measures are perfect or impenetrable, we cannot guarantee the security of any information you transmit to us.
8. Our Commitment To Children’s Privacy
Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or maintain information from persons under 13 years of age, and no part of our Sites is structured to attract anyone under 13. If you are under 13 years of age, then please do not use or access the Sites at any time or in any manner. If we learn that personally identifiable information of persons under 13 years of age has been collected on the Sites without verified parental consent, then we will take the appropriate steps to delete this information.
This privacy statement covers the following sites and sub-domains:
If you have questions or concerns regarding this statement, we encourage you to first contact us at:
- Go2 Firearm Safety, Inc.
- P. O. Box 68820
- Virginia Beach, Virginia 23471
10. Special Note to International Users
11. U.S.–EU Safe Harbor
The U.S. Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions (FAQs) to enable U.S. companies to satisfy European Union (EU) law requirements for adequate protection of personal information transferred from the EU to the United States.
We adhere to the U.S.–EU Safe Harbor Framework and comply with the Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from the European Union.
12. Order Cancellation Policy:
To cancel an order, please complete this form HERE.
13. Refund and Return Policy:
To get a Refund and or Return you need to submit the information at this link HERE. Go2 Firearm Safety, Inc. Cannot guarantee the refund and or return policy is acceptable on each and every item. However, you are our customer and we will do our best to communicate with the third party vendor. Example: Many times there will be customization that will occur that cannot be returned or refunded.
Refund & Returns Policy
For items purchased online through our shopping cart only, you have 3 days to apply for a refund of non_digital downloads or electronic and or IT and development services.
There are some items, however, that are ineligible for return/refund, including:
- Electronically Downloaded Products: (shopping cart themes, plug_ins, graphics, etc.)
- Phone Consultations
- SSL Certificates
- Marketing Websites
- Website pages
How to apply for a refund.
Provide Your Information at this link HERE.
Refunds will be credited back to your original payment method within 3 business days, or may be used for credit towards another purchase once the refund has been approved.
We understand that ordering online comes with the risk that what you see is not necessarily what you might get. We make every effort to display accurate pictures and descriptions to make your shopping experience a pleasant one. If for any reason, you need to make a return or would like to change something, please contact us and we will do our best to assist you.
However, because of the fragile nature of some of our items, things may break from time to time. All items should be inspected immediately upon receipt. If damage is detected to the outside of the package at the time of receipt, please report it directly to the delivery driver (if possible).
Any problems with the quantity or quality must be reported to us within forty-eight (48) hours of receipt. Please have the original receipt or an order number handy for quicker processing.
We will make a refund or send a replacement for broken/damaged items at no extra cost. If damage is detected at the time of delivery, please report it directly to the driver if possible.
No extra shipping charges or fees will be charged for the replacement. However, shipping charges for returning the original set will not be reimbursed.
Missing or Wrong Item:
If a missing item is reported, we will correct the problem right away by giving a refund or sending a replacement at no extra cost. If a refund is requested, any additional fees or charges incurred (shipping, taxes, etc.) due to the missing item will also be refunded.
If a different item than what was ordered is sent, an exchange will be made at no additional cost. The replacement item will be sent out immediately and a return label will be provided to return the incorrect item. If the incorrect item is not returned within ten (10) days of receiving the return label, you will be charged the full retail value of the item at the time of the original purchase.
If you simply did not like an item or change your mind about your purchase, you have thirty (30) days from the date of purchase to make a return. Refunds will be made within 2-3 business days of receiving the returned merchandise. In order to receive a full refund, the item must be unopened and in its original form. Shipping will not be refunded. Please contact us before making any returns in order to ensure proper processing.
14. Customer Service:
If at any time you need additional help and or assistance with an order or our Sites please email us at Customer Service HERE. Please call us at 877-304-8328.
15. Temporarily out of stock / Backordered items:
If an item selected is temporarily out of stock at the time of your order, you will be notified via email and advised of the expected ship date of the backordered item. Backordered items are shipped as soon as they are available with no additional shipping charges via the originally selected ship method. The actual delivery date of your order depends on the shipping method selected.
If your order contains item(s) that are in-stock and item(s) that are backordered, the in-stock item(s) will be shipped immediately and the backordered item(s) will be shipped as soon as they are available. There are no additional shipping charges for the shipment of backordered item(s).
Please be assured that you will not be charged for any item until it is shipped. If for any reason you wish to cancel a backordered item, please contact us HERE and we will be happy to assist you.
Please note: Items that are not in-stock at the time of purchase are not eligible for promotional offers. Only in-stock items are eligible to be counted towards purchases associated with promotional offers.
16. Pre-sell items:
Pre-sell items are items that are not yet in-stock, but are available for advanced purchase on our site. Pre-sell items are shipped as soon as they are available with no additional shipping charges. We will notify you of the status of your Pre-sell item via email updates and confirmations. Please be assured that you will not be charged for any item until it is shipped. Anticipated shipment time (i.e. “Available for shipping in mid-January”) is indicated on the site adjacent to product information.